The Seven Service Guidelines were created to help all of our Crew Members to ensure excellent Guest Service. They are key to our success.
  1. Make eye contact and smile.

  2. Greet and welcome every Guest.

  3. Seek out Guest contact.

  4. Provide immediate service.

  5. Display appropriate body language.

  6. Preserve "Magical" Guest experience.

  7. Thank each and every Guest.
 
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